Luxe Property delivers clients with an uncompromised professional service through its highly motivated and experienced team of professionals.
Our Property Management Team boasts decades of experience managing an extensive portfolio of properties across Melbourne.
Our Sales Team are dynamic and experienced in all facets of Melbourne property and are looking forward to achieving results beyond your expectations.
Our focus is clear - we are dedicated purely to looking after you and your property.
Our success has been built on our client relationships. We take pride in exceeding your expectations with consistent, clear lines of communication and absolute attention to detail. If this is the change in property management and property sales you have been looking for, please contact our office to find out more.
Our foundations are based on integrity and professionalism through our practice of efficient systems, customer service and attention to detail that is so often lacking in the industry.
At Luxe Property we believe it is important to develop a trustworthy and honest relationship with our clients and to keep you up to date with how your property is being managed.
We will protect your asset as though it’s our own. We won’t just hand out keys to your property - we take every prospective tenant through personally so that we can present each property’s features and benefits.
We know how to attract – and keep – the right tenants for your property. We maintain a careful tenant selection process and discuss every tenancy application with you following stringent reference checks and a National Tenancy Database search.
From the moment your tenant’s application is approved right up until they move out, our number one priority is looking after your property.
Luxe Property offers a comprehensive Property Management service and can handle many aspects of your investment property on your behalf, including repairs and maintenance, payment of rates and utilities, insurance claims and much more. By completing and returning the Landlord Instruction Form, we can ensure your property is managed in accordance with your individual requirements.Click here to download PDF
Terri Scheer insurance offers protection and peace of mind for owners of professionally managed investment properties. The insurance policy has been designed to provide cover for Landlords incorporating the unique risks associated with owning a Residential property.Click here to download PDF
At Luxe Property, we believe in maintaining honest and ongoing relationships with our tenants.
You’ll find our lines of communication are always open to you so that any matters, whether large or small, can be resolved quickly and without fuss.
It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them. General repairs should be notified in writing and are usually actioned within 14 days. Urgent repairs should be reported immediately to your property manager either by telephone or email.
Examples of urgent repairs include:
These issues must be reported immediately for priority attention by phoning (03) 9823 2700 or
by emailing [email protected]
If the urgent repair is required on a weekend then you may call our on call Property Manager on 0487 007 922 for assistance.
Your Tenancy Agreement states you are required to give at least 28 days notice if you intend to vacate one of our properties and that you must include the final date of your tenancy. Your notice can be emailed, posted (preferably registered post) or delivered by hand to our office. You will find our Final Inspection Cleaning Guide on this page to assist you in preparing for your vacate inspection, which will also ensure prompt lodgement of your bond refund.
At Luxe Property we value our tenant relationships so if you have any questions about your Luxe property or if we can help in any way, please don’t hesitate to contact us. We’re here to help.
To apply for one of our properties, please complete our Tenancy Application Form and return it to our office via email or fax, together with a copy of your photo identification.Click here to download PDF
'On The Move' offer a free, no obligation utility connection and disconnection service. Simply fill in the Connection Form and let 'On The Move' take care of everything for you.Click here to download PDF
Your rent can be paid quickly and easily using our online BPAY facility. For more information about Payway, see the information sheet or contact Luxe Property Group.Click here to download PDF
This guide has been developed by Consumer Affairs to assist Tenants with their rights and responsibilities in relation to renting a Residential property.Click here to download PDF
It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them.Click here to download PDF
To notify Luxe Property of your intention to vacate, please complete our Notice to Vacate Form and return it to us via email or fax.Click here to download PDF
The attached Final Inspection Cleaning Guide will assist you in preparing for your vacate inspection and ensure prompt lodgement of your bond refund.Click here to download PDF
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Prior to joining Luxe Property, Bonnie was a Department Manager at an award winning Melbourne property management agency. In her five years there, Bonnie acquired an extensive knowledge of diverse inner Melbourne markets and developed an outstanding focus on customer service and attention to detail.
Bonnie now brings her invaluable experience and the highest level of management service to new and existing Luxe Property clients with her natural enthusiasm and charm.
Jamie joined Luxe Property after over three years of working in the Property Management industry. She loves the team atmosphere and the challenge of exceeding landlords and tenants' expectations.
Prior to her time in real estate, Jamie completed a Bachelor of Criminal Justice. She is now studying towards her full Estate Agent's License.
Cassandra joins the Luxe team with over 2 years' experience in the property management industry, having worked in both a Leasing Consultant and Property Management capacity. She enjoys building relationships with her clients and gaining their trust with her high level of service. Cassandra enjoys the variety property management brings each day and is looking forward to exceeding her client's expectations through her friendly and diligent approach.
Fiona has over 15 years' local and international experience in Human Resources with a strong focus on training and people management. Her involvement with Luxe Property has seen the successful implementation of workplace health and wellbeing initiatives as well as training programs which have been instrumental in developing Luxe's high performing culture and strong level of staff retention.
Fiona loves working with the team at Luxe Property, and derives particular satisfaction in observing the growth of team members through the opportunites offered to them. She is currently undertaking postgraduate study in Management at Monash University.
Sabina has spent her entire career in the world of property management, working for both boutique urban agencies as well as industry giants. In her various roles she has successfully created rental departments, developed rent rolls, grown new business and managed teams of staff.
Establishing Luxe Property has enabled Sabina to offer a level of service and attention to detail that is often lacking in the property management industry. The success of Luxe Property in Melbourne’s competitive rental market is a testament to Sabina’s vision.
After seven years in the property industry, Priscilla joins Luxe bringing her friendly approach to the team. Her dedication for hard work proves to be a success, as she enjoys building relationships with her clients and gaining their trust with her high level of service.
Having worked for a well-known Melbourne agency beforehand, Priscilla now enjoys being part of Luxe’s respected business and has a strong customer service focus within the team environment.
Alanna has spent the past eight years honing her skills in real estate. She has gained an innate understanding of the property industry's quirks through extensive experience across several inner-city areas. Alanna strives to achieve valuable relationships with both tenants and landlords, sharing Luxe's vision for providing every client with the highest level of customer service.
Georgie joined the Luxe team following from an extensive background in customer service and retail management. She is currently completing a Bachelor of Business with the APM Australian College of Business and Communication. Georgie has a strong interest in Real Estate, having been exposed to the industry at a young age through a family owned agency. She is thrilled to have the opportunity to utilise her skills and enthusiasm in Luxe Property's client-focused environment.
Lauren is a Chartered Accountant with over 10 years' experience in Finance and Accounting with exposure to a number of industries. She has a commercial approach to analysis and reporting, ensuring transparency of information, along with a strong understanding of real estate trust accounting. Lauren is an excellent communicator and enjoys being part of the dynamic team at Luxe Property.
Our people are our point of difference. We have the highest levels of experience in the market from the ground up and we provide honest information and guidance throughout the sales process. We see you as the most important part of the sales team, because who has a better inside perspective?
Luxe Property is a meeting of expert minds with the common goal of providing the very best service. We have Real Estate covered with expertise in:
Apartments and Houses
Industry Leading Marketing
Buyer and Vendor Advice
Property Appraisals and Representation
Property Presentation and Auction Bidding
Luxe Property is committed to honesty, transparency and diligence. We approach every campaign as though we were selling our own property and we take our time to assist you to present your home at its best, so that we can highlight your property’s features and benefits. In listing, we combine our market expertise with your intimate knowledge of the property. Our personalised reporting gives you peace of mind while our professionalism and tireless work ethic ensure you get the best possible result.
We look forward to demonstrating our fresh approach and showing you the Luxe difference; our unique level of personal service and proven marketing strategies.
Before you buy a home or vacant residential land, you should be aware of a range of issues that may affect that property and impose restrictions or obligations on you if you buy it. This checklist aims to help you identify whether any of these issues will affect you. The questions are a starting point only and you may need to seek professional advice to answer some of them.Click here to download PDF
Rosslyn joined the Luxe team with four years' experience in the industry as a Sales Manager, Property Valuer and now Property Executive.
This has given her a variety of skills and knowledge whilst dealing with all aspects of marketing, selling property, and property management.
Rosslyn completed an MA of Geography in her home country of Scotland, and now enjoys living in Melbourne whilst working as part of the Luxe team.
Brett has over 23 years experience in the real estate industry and prior to joining Luxe Property worked with many award winning agencies across Melbourne. With his industry expertise, Brett remains passionate about real estate and thrives on the excitement and understanding that every day is different.
His prowess as an Auctioneer and unrivaled ability to sell properties are highly valued by his clients and he combines his high octane approach with tried and tested strategies to obtain the best result for his vendors.
As the Sales Manager of Luxe Property, Brett brings his extensive real estate knowledge, professionalism and negotiation skills to the sales team.
Along with providing the highest levels of customer service, Brett's breadth of experience, unparalleled enthusiasm and easy charm are combined with a genuine desire to ensure his vendors' experience is a positive one.
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