Luxe
Expertise

Luxe Property delivers clients with an uncompromised professional service through its highly motivated and experienced team of professionals.

Our Property Management Team boasts decades of experience managing an extensive portfolio of properties across Melbourne and are looking forward to achieving results beyond your expectations.

Our focus is clear - we are dedicated purely to looking after you and your property.

THE LUXE CHOICE

Our success has been built on our client relationships. We take pride in exceeding your expectations with consistent, clear lines of communication and absolute attention to detail. If this is the change in property management you have been looking for, please contact our office to find out more.

Our foundations are based on integrity and professionalism through our practice of efficient systems, customer service and attention to detail that is so often lacking in the industry.

 

LUXE TEAM

LUXE Property
Jamie-Lee Di Giorgio

Jamie-Lee Di Giorgio
Senior Property Manager

Jamie joined Luxe in 2012 and quickly became a valued member of the team. With over 9 years’ experience in Property Management, Jamie has a clear understanding of the importance in delivering excellent customer service to all clients. Furthermore, she believes that a good relationship involves managing a client’s expectations as well as often trying to exceed them.

After taking 12 months off for maternity leave, Jamie has returned to work and was recently promoted to a Senior Property Management role. Within this new leadership role, she has demonstrated a keen interest in ensuring that Luxe Property offer clients the most up to date and efficient systems to maximise on their investment return.

Passionate, determined and thoroughly organised, Jamie’s clients can be guaranteed that she will always go that extra mile on their behalf.

Carina Holding

Carina Holding
Senior Property Manager

Carina is no stranger to Luxe Property, having returned to us after working in the Property industry in London for the past 5 years.

With over 9 years of Property Management experience, she brings with her a wealth of knowledge of the industry and is committed to gaining the best possible outcomes for her clients.

Carina’s professional approach and detailed understanding of property management enables her to provide reliable advice to her clients and help them make the most from their investments.

As Senior Property Manager, Carina takes pride in ensuring the highest level of customer service is delivered to her clients to ensure seamless management of their property.  

Kat Rachmanczuk

Kat Rachmanczuk
Property Manager

With an exceptional work ethic, Kat is focused on achieving the very best for her clients. Kat brings her varied skill set, positive attitude and strong problem solving abilities to the Luxe Property team with several years’ industry experience. Kat continues to challenge herself in ensuring that she provides the highest standard of customer service at all times.

Sally McCormack

Sally McCormack
Property Manager

Sally has worked in the property industry for over 8 years, with more than 3 years dedicated Property Management experience. Having worked across several inner-city areas, Sally has gained a diverse level of knowledge and expertise, whilst always managing to meet the individual needs of her landlords and tenants. 

Sally strives to achieve valuable relationships with both landlords and tenants. It’s her open and honest, can do approach that truly reflects her unique client focus and she shares Luxe Property’s vision in offering the highest level of customer service to all her clients.

Fiona Kapkidis

Fiona Kapkidis
Group HR Manager

Fiona has over 15 years' local and international experience in Human Resources with a strong focus on training and people management. Her involvement with Luxe Property has seen the successful implementation of workplace health and wellbeing initiatives as well as training programs which have been instrumental in developing Luxe's high performing culture and strong level of staff retention.

Fiona loves working with the team at Luxe Property, and derives particular satisfaction in observing the growth of team members through the opportunites offered to them. She is currently undertaking postgraduate study in Management at Monash University.

Sabina Aldouby

Sabina Aldouby
Director & Licensed Estate Agent

Sabina has spent her entire career in the world of property management, working for both boutique urban agencies as well as industry giants. In her various roles she has successfully created rental departments, developed rent rolls, grown new business and managed teams of staff.

Establishing Luxe Property has enabled Sabina to offer a level of service and attention to detail that is often lacking in the property management industry. The success of Luxe Property in Melbourne’s competitive rental market is a testament to Sabina’s vision.

Priscilla Gusman

Priscilla Gusman
Senior Property Manager

After seven years in the property industry, Priscilla joins Luxe bringing her friendly approach to the team. Her dedication for hard work proves to be a success, as she enjoys building relationships with her clients and gaining their trust with her high level of service.

Having worked for a well-known Melbourne agency beforehand, Priscilla now enjoys being part of Luxe’s respected business and has a strong customer service focus within the team environment.

Monica Griffin

Monica Griffin
Senior Property Manager

Monica joins the Luxe Property team with over 10 years’ experience, having worked in several key property roles. Monica’s extensive knowledge in Property Management, Leasing and Business Development, combined with a strong background in Luxury Hotel and Hospitality Management, ensures that she brings nothing but ‘5-star’ customer service to her clients.

With experience in managing property portfolios across a number of inner-city areas, Monica brings with her an exceptional set of skills including problem-solving and mediation success, which ensures she always finds the best outcome for her landlords and tenants. 
She understands the importance of building effective client relationships and consistently delivers the highest level of customer service.

Samantha Lu

Samantha Lu
Property Manager

Samantha joins the Luxe team with over 4 years’ experience in the Property Industry.
Not only does she possess a winning combination of enthusiasm, consideration and experience, her practical and common sense approach to Property Management ensures her clients always receive optimum service. Samantha enjoys the diversity of each day, allowing her to personalise her service to meet the individual needs of landlords and tenants at all times. Samantha’s warm and genuine nature creates a favourable impression from everyone she meets.

Sonia Stevancevic

Sonia Stevancevic
Office Manager

With over 5 years’ experience working in a diverse milieu of business settings, Sonia has a strong understanding of business and management principles encompassing both administrative and analytical mandatories. She excelled in her tertiary studies whilst simultaneously holding assistant supervisory and management roles. Sonia’s strength in maintaining focus and flexibility in dynamic and challenging environments is a testament to her experience. Joining Luxe Property has allowed Sonia to demonstrate her strengths and reliability in supporting the team.

Sabina Aldouby

Sabina Aldouby
Director & Licensed Estate Agent

Sabina has spent her entire career in the world of property management, working for both boutique urban agencies as well as industry giants. In her various roles she has successfully created rental departments, developed rent rolls, grown new business and managed teams of staff.

Establishing Luxe Property has enabled Sabina to offer a level of service and attention to detail that is often lacking in the property management industry. The success of Luxe Property in Melbourne’s competitive rental market is a testament to Sabina’s vision.

Jamie-Lee Di Giorgio

Jamie-Lee Di Giorgio
Senior Property Manager

Jamie joined Luxe in 2012 and quickly became a valued member of the team. With over 9 years’ experience in Property Management, Jamie has a clear understanding of the importance in delivering excellent customer service to all clients. Furthermore, she believes that a good relationship involves managing a client’s expectations as well as often trying to exceed them.

After taking 12 months off for maternity leave, Jamie has returned to work and was recently promoted to a Senior Property Management role. Within this new leadership role, she has demonstrated a keen interest in ensuring that Luxe Property offer clients the most up to date and efficient systems to maximise on their investment return.

Passionate, determined and thoroughly organised, Jamie’s clients can be guaranteed that she will always go that extra mile on their behalf.

Priscilla Gusman

Priscilla Gusman
Senior Property Manager

After seven years in the property industry, Priscilla joins Luxe bringing her friendly approach to the team. Her dedication for hard work proves to be a success, as she enjoys building relationships with her clients and gaining their trust with her high level of service.

Having worked for a well-known Melbourne agency beforehand, Priscilla now enjoys being part of Luxe’s respected business and has a strong customer service focus within the team environment.

Carina Holding

Carina Holding
Senior Property Manager

Carina is no stranger to Luxe Property, having returned to us after working in the Property industry in London for the past 5 years.

With over 9 years of Property Management experience, she brings with her a wealth of knowledge of the industry and is committed to gaining the best possible outcomes for her clients.

Carina’s professional approach and detailed understanding of property management enables her to provide reliable advice to her clients and help them make the most from their investments.

As Senior Property Manager, Carina takes pride in ensuring the highest level of customer service is delivered to her clients to ensure seamless management of their property.  

Monica Griffin

Monica Griffin
Senior Property Manager

Monica joins the Luxe Property team with over 10 years’ experience, having worked in several key property roles. Monica’s extensive knowledge in Property Management, Leasing and Business Development, combined with a strong background in Luxury Hotel and Hospitality Management, ensures that she brings nothing but ‘5-star’ customer service to her clients.

With experience in managing property portfolios across a number of inner-city areas, Monica brings with her an exceptional set of skills including problem-solving and mediation success, which ensures she always finds the best outcome for her landlords and tenants. 
She understands the importance of building effective client relationships and consistently delivers the highest level of customer service.

Kat Rachmanczuk

Kat Rachmanczuk
Property Manager

With an exceptional work ethic, Kat is focused on achieving the very best for her clients. Kat brings her varied skill set, positive attitude and strong problem solving abilities to the Luxe Property team with several years’ industry experience. Kat continues to challenge herself in ensuring that she provides the highest standard of customer service at all times.

Samantha Lu

Samantha Lu
Property Manager

Samantha joins the Luxe team with over 4 years’ experience in the Property Industry.
Not only does she possess a winning combination of enthusiasm, consideration and experience, her practical and common sense approach to Property Management ensures her clients always receive optimum service. Samantha enjoys the diversity of each day, allowing her to personalise her service to meet the individual needs of landlords and tenants at all times. Samantha’s warm and genuine nature creates a favourable impression from everyone she meets.

Sally McCormack

Sally McCormack
Property Manager

Sally has worked in the property industry for over 8 years, with more than 3 years dedicated Property Management experience. Having worked across several inner-city areas, Sally has gained a diverse level of knowledge and expertise, whilst always managing to meet the individual needs of her landlords and tenants. 

Sally strives to achieve valuable relationships with both landlords and tenants. It’s her open and honest, can do approach that truly reflects her unique client focus and she shares Luxe Property’s vision in offering the highest level of customer service to all her clients.

Sonia Stevancevic

Sonia Stevancevic
Office Manager

With over 5 years’ experience working in a diverse milieu of business settings, Sonia has a strong understanding of business and management principles encompassing both administrative and analytical mandatories. She excelled in her tertiary studies whilst simultaneously holding assistant supervisory and management roles. Sonia’s strength in maintaining focus and flexibility in dynamic and challenging environments is a testament to her experience. Joining Luxe Property has allowed Sonia to demonstrate her strengths and reliability in supporting the team.

Fiona Kapkidis

Fiona Kapkidis
Group HR Manager

Fiona has over 15 years' local and international experience in Human Resources with a strong focus on training and people management. Her involvement with Luxe Property has seen the successful implementation of workplace health and wellbeing initiatives as well as training programs which have been instrumental in developing Luxe's high performing culture and strong level of staff retention.

Fiona loves working with the team at Luxe Property, and derives particular satisfaction in observing the growth of team members through the opportunites offered to them. She is currently undertaking postgraduate study in Management at Monash University.

Property
Management

Information for Landlords

At Luxe Property we believe it is important to develop a trustworthy and honest relationship with our clients and to keep you up to date with how your property is being managed.

We will protect your asset as though it’s our own. We won’t just hand out keys to your property - we take every prospective tenant through personally so that we can present each property’s features and benefits.

We know how to attract – and keep – the right tenants for your property. We maintain a careful tenant selection process and discuss every tenancy application with you following stringent reference checks and a National Tenancy Database search.

From the moment your tenant’s application is approved right up until they move out, our number one priority is looking after your property.

Landlord Instruction Form

Luxe Property offers a comprehensive Property Management service and can handle many aspects of your investment property on your behalf, including repairs and maintenance, payment of rates and utilities, insurance claims and much more. By completing and returning the Landlord Instruction Form, we can ensure your property is managed in accordance with your individual requirements.

Click here to download PDF
Terri Scheer Landlord Insurance Application

Terri Scheer insurance offers protection and peace of mind for owners of professionally managed investment properties. The insurance policy has been designed to provide cover for Landlords incorporating the unique risks associated with owning a Residential property.

Click here to download PDF

Information for Tenants

LUXE LIFE

At Luxe Property, we believe in maintaining honest and ongoing relationships with our tenants.
You'll find our lines of communication are always open to you so that any matters, whether large or small, can be resolved quickly and without fuss.

 

LEAVING A LUXE PROPERTY

Your Tenancy Agreement states you are required to give at least 28 days notice if you intend to vacate one of our properties and that you must include the final date of your tenancy. Your notice can be emailed, posted (preferably registered post) or delivered by hand to our office. You will find our Final Inspection Cleaning Guide on this page to assist you in preparing for your vacate inspection, which will also ensure prompt lodgement of your bond refund. 

 

LUXE SERVICE

At Luxe Property we value our tenant relationships so if you have any questions about your Luxe property or if we can help in any way, please don't hesitate to contact us. We're here to help.

Luxe Property Logo

Tenancy Application Form

To apply for one of our properties, please complete our Tenancy Application Form and return it to our office via email or fax, together with a copy of your photo identification.

Click here to download PDF
Utility Connection Form

'On The Move' offer a free, no obligation utility connection and disconnection service. Simply fill in the Connection Form and let 'On The Move' take care of everything for you.

Click here to download PDF
Rent payment using Payway

Your rent can be paid quickly and easily using our online BPAY facility. For more information about Payway, see the information sheet or contact Luxe Property Group.

Click here to download PDF
Renting A Home Guide

This guide has been developed by Consumer Affairs to assist Tenants with their rights and responsibilities in relation to renting a Residential property.

Click here to download PDF
Maintenance Request Form

It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them.

Click here to download PDF
Notice to Vacate

To notify Luxe Property of your intention to vacate, please complete our Notice to Vacate Form and return it to us via email or fax.

Click here to download PDF
Final Inspection Cleaning Guide

The attached Final Inspection Cleaning Guide will assist you in preparing for your vacate inspection and ensure prompt lodgement of your bond refund.

Click here to download PDF

Luxe
Repairs

Luxe Repairs

It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them. 

Urgent repairs should be reported immediately to your property manager either by telephone or email. 

Examples of urgent repairs include: 

  • Burst hot water services
  • Faulty external door locks
  • Gas leaks
  • Flooding or storm damage
  • Serious roof leaks
  • Dangerous electrical faults
  • Fire damage

**If the matter is urgent and outside of Luxe Property's business hours, please contact our preferred tradespeople listed below and inform your property manager in writing as soon as possible.

 

Plumber Plumbtrue 0418 220 223
Electrician Electricians by the Bay 0413 388 315
Handyman Peter Buchan 0417 707 604
Locksmith Wynns Locksmith 03 9495 1122
  Ace Locksmiths 03 9534 0586
Carpet/flooding Wood Floor drying 0413 282 997
Glass Replacement SECA Glass 03 9753 3047
Water Faults South East Water  132 812
  City West Water 132 642
  Yarra Valley Water 132 762
Faults and Emergencies SES 132 500
  Gas Emergency Services 132 771
  Citipower 131 280

 

**Please ensure you notify your Property Manager as soon as practicable should you engage the services of one of our contractors directly for an emergency. 

Contact
Us

LUXE
OFFICE

627 Chapel Street
South Yarra Victoria 3141
tel 03 9823 2700
fax 03 9826 5859
[email protected]

Get directions
to LUXE office.

back to top